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Performance Appraisals

Performance management is widely recognised as playing a key role in the development of skills in the workplace and a vital part of the performance management process is the appraisal process. Handled well – the benefits of appraising are enormous. Handled badly, team members may leave the appraisal interview feeling de-motivated and under-valued. This course is
designed to examine the whole appraisal process from setting objectives and standards, delivering structured feedback through to the actual appraisal interview itself – avoiding common pitfalls along the way.

Who Should Attend?

Anyone involved in appraising others.

Course Objectives

  • Develop the skills required to successfully manage the appraisal process from setting and agreeing performance standards through to the actual appraisal interview itself.
  • Set and agree performance standards.
  • Set clear objectives for the appraisal interview.
  • Feel confident delivering structured feedback.
  • Use effective questioning techniques.
  • Deal with “difficult” appraisees.
  • Avoid common pitfalls.

Course Overview

  • Setting clear objectives.
  • Selling the value of the appraisal processClarifying role and purpose.
  • Defining clear performance standards.
  • Assessing and monitoring performance.
  • Setting clear goals.
  • Delivering effective feedback.
  • Managing performance issues.
  • Developing team members.
  • Establishing training and coaching needs.
  • Motivation.
  • Dealing with “difficult” appraisees.
  • Communication skills.
  • Effective questioning techniques.
  • Motivational techniques.
  • Develop confidence and self-esteem.

Course Information
Duration 1 day

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