Five day training course for customer services in the online gaming industry.
Aims and objectives
To provide exposure, training, development and guidance for people wishing to work within the Online Gaming Industry in the position of a Customer Service Representative.
What topics are covered
The World of Online Gaming
The World of Deposit Methods
Anti Money Laundering
What will students learn?
The industry worth, the different types of online gambling companies, the structure and break down of an online gaming company, software and game providers, who they are and why they are needed, 24 hour Shift Pattern.