Wouldn’t it be nice to be your own boss, work on your own schedule, and make money doing something that you’re passionate about? Millions of people around the world are living that dream and running their own business. This three-day course will teach you the basics of entrepreneurship. You’ll consider if entrepreneurship is right for you and learn the basic…read more →
The GFSB started its Training Courses for Business with the Managing Customer Service Course. This course was well attended with 27 delegates attending. The course dealt with the following topics:- Changes in Customer Service Creating Excellence Communication Skills – This session helped participants develop their listening andquestioning skills – two cornerstones for great customer service. Stereotypes – This session helped…read more →
The role of a British sales-person isn’t to ‘sell’ in the American sense. If you want to sell to British customers (and other customers who have somehow acquired the famous British reserve), you have to do something different. You have to make your potential customers want to buy. You have to create demand! The ‘ABCD’ of selling! No it doesn’t…read more →