This course will enable you to understand both the concept and practice of 360° feedback as a means of assessing and developing people. Many claims are made for this technique so this programme sets out to separate fact from fiction. It will help identify the benefits and how to ensure them, as well as the pitfalls, and how to avoid…read more →
Leadership models help us to understand what makes leaders act the way they do. The ideal is not to lock yourself in to a type of behavior discussed in the model, but to realise that every situation calls for a different approach or behaviour to be taken. Two models will be discussed, the Four Framework Approach and the Managerial Grid….read more →
Next time you need to win over the CEO try a logical approach Not too long ago, Sainsbury’s announced that its customer service director was adding HR to her brief. It’s cheering to see HR so centrally and crucially positioned. The company clearly recognises the fundamental truth that its sole source of competitive advantage is its people. However, the appointment…read more →