This course is designed for people of all levels who wish to build and develop strong working relationships with others. The course examines ways to build rapport and respect with others by enhancing communication – using clear and effective verbal and non – verbal communication skills. Analysing selfmotivation and personal behaviour, delegates are encouraged to identify different patterns of behaviour and behaviour triggers. Assertive behaviour is examined in detail and delegates will be able to practice how to deal effectively with different situations.
Who should attend?
Aimed at anyone who wishes to overcome the invisible barriers that often hinder success.
Duration 1 day