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	<title>Gibraltar Training Company &#124; Infinity Learning Gibraltar &#187; telephone sales</title>
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	<description>Gibraltar Training and Development Company that passionately believes your potential for learning is truly infinite</description>
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		<title>Proactive Chat Sales</title>
		<link>http://www.infinity-learning.com/english/development-courses/proactive-chat-sales/</link>
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		<pubDate>Mon, 22 Jun 2015 06:25:51 +0000</pubDate>
		<dc:creator><![CDATA[Infinity Learning]]></dc:creator>
				<category><![CDATA[Development Courses]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[chat]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[email]]></category>
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		<description><![CDATA[The goal of this training course is to provide individuals with the skills and knowledge to be a successful chat representative. This course has been set up with a focus of transferring your existing customer communication skills from phone, email or face-to-face into the chat channel. Who Should Attend? Anyone who will be or uses the chat channel for inbound...<a href="http://www.infinity-learning.com/english/development-courses/proactive-chat-sales/">read more &#8594;</a>]]></description>
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		<title>Outbound Calling: An Introduction</title>
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		<pubDate>Sun, 21 Jun 2015 21:05:33 +0000</pubDate>
		<dc:creator><![CDATA[Infinity Learning]]></dc:creator>
				<category><![CDATA[Development Courses]]></category>
		<category><![CDATA[Soft Skills]]></category>
		<category><![CDATA[telephone]]></category>
		<category><![CDATA[telephone sales]]></category>
		<category><![CDATA[telephone selling]]></category>

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		<description><![CDATA[This dynamic one day training course will enable you to develop your telephone techniques, calling structure, questioning, opening statements, closing techniques and self confidence in order to increase levels of customer service and to present a consultative approach to selling. Who Should Attend? Anyone responsible for making outbound or handling inbound calls. Outcomes By the end of the workshop you...<a href="http://www.infinity-learning.com/english/development-courses/outbound-calling-an-introduction/">read more &#8594;</a>]]></description>
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		<title>Telephone Sales Selling Through Service</title>
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		<pubDate>Wed, 23 Oct 2013 22:38:40 +0000</pubDate>
		<dc:creator><![CDATA[Infinity Learning]]></dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[business training]]></category>
		<category><![CDATA[gibraltar training]]></category>
		<category><![CDATA[paul holder]]></category>
		<category><![CDATA[telephone sales]]></category>
		<category><![CDATA[telephone selling]]></category>

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		<description><![CDATA[This dynamic four-hour workshop will be examining the telephone sales process and how you can take your telephone selling to a higher level.]]></description>
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