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Posts Tagged "traing"

Training courses for businesses

Training courses for businesses

The GFSB started its Training Courses for Business with the Managing Customer Service Course. This course was well attended with 27 delegates attending. The course dealt with the following topics:- Changes in Customer Service Creating Excellence Communication Skills – This session helped participants develop their listening andquestioning skills – two cornerstones for great customer service. Stereotypes – This session helped…read more →